This Website is owned and managed by Simone Cosac Profumi S.r.l.
As Simone Cosac Profumi we recognize the importance of protecting the personal data of our customers (e.g. identification data, financial information such as for instance credit card number) and the information of the users of our Website. For this reason Simone Cosac Profumi adopts specific policies and security measures to comply with applicable data protection laws and to protect your personal data.
The term “personal data” is to be intended in the sense defined under the Directive 95/46/EC concerning the protection of personal data and it means any information that relates to you and that could be used, either directly or indirectly, to identify you.
Sharing of Your Personal Data
- we may use vendors to provide you the specific services available on the Website depending on the services that you use; they will process your personal data as our processors based on contractual obligation to comply with our instructions to protect your data;
- we may share your personal data to Simone Cosac Profumi to centrally retain and host personal data as data controllers;
- we may share your details in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy. Where required by applicable law, a notice informing you of any such business transfer will be sent to you if you have previously provided us with your contact information;
- we may also disclose information about our users, including contact information, where we have a legal duty to do so, including in response to court orders or legal process, and to comply with other legal obligations imposed on us;
- we may disclose information to protect and defend the legal rights, interests, and safety of the Website, the Simone Cosac Profumi and to protect the safety and security of users of the Website.
Simone Cosac Profumi does not accept registrations or orders submitted by, and will not knowingly collect or use personally identifiable data from, anyone under the age of eighteen (18) years, or age of majority in his/her country. If you are under this age, please do not register or proceed with the online purchase and ask adults to proceed with the required procedures.
Applicability of Other Privacy Policies
External Links to Other Sites
Simone Cosac Profumi is committed to protecting your personal data. We have implemented physical, technical and organizational security measures to help protect your personal data from misuse, loss and unauthorized alteration. However, despite our best efforts to protect your personal data, including reviewing our security procedures against new technology, please be aware that no security measures can be guaranteed to be infallible from access by unintended recipients We want you to feel confident using our Website but we cannot ensure or warrant the security of any information you transmit to us. By submitting your personal data you accept it and will not hold us responsible for any breach of security unless this is due to our negligence.
International Transfer Of Personal Data
We will retain your personal data only for the period of time necessary to fulfill the specific purposes for which the data were collected or further processed, if for compatible purposes.
The paragraphs below will provide you with more detailed information about each of our main processing of personal data, being this intended to supplement the information contained in this General Information section.
A – NAVIGATION ON THE WEBSITE
This section clarifies what information we may collect when you simply browse the Website, without being logged on the Website, and how we process such information.
We do not collect or process personal identification data to ensure your navigation on the Website; however, if you are logged on the Website (e.g. on our online shop), navigation information may potentially be combined with your personal data and, if you agreed to, be used to know you better and enhance our services.
The Simone Cosac Profumi staff in force at Simone Cosac Profumi, employed by Simone Cosac, engaged to carry out specific operations on the Website – e.g. development of the online channel, statistical purposes – may process the information collected during your navigation on the Website and/or provided by you when using the Website and its services.
We use them in order
- to make the Website work, or work more efficiently and be more user friendly,
- to obtain data for statistical purposes on the use of the Website (e.g. to find out what pages are visited and how often).
B – STAY IN TOUCH & SIGN UP TO OUR COMMUNICATION SERVICES
This section clarifies what information we may collect when you contact us and/or you request to receive our commercial communications, and how we process such information.
We may receive your personal information (mainly, contact details and identification data, or information strictly related to your request) when you contact us for specific requests related to the Website, including technical assistance on navigation problems and the use of the online store. In this case, your personal data will be used by our staff, especially the E-commerce exclusively to manage your request and may be disclosed to our service providers, if necessary to manage your request and depending on its subject.
We may contact you for the above purposes by telephone call, email, postal mail or other means as appropriate.
Sign Up To Our Communication Services
Source of Personal Data
When you subscribe on the Website to receive Simone Cosac Profumi announcements and communications by e-mail you will provide us your contact and identification details. The set of personal data required to complete the sign up process are minimal but all of them is essential to receive our communications.
Please ensure that your data is accurate and, in case of any change, to the personal data that you have passed us, please timely write to Simone Cosac Profumi (see contact details) or amend your information online, if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
Your personal data will be stored and used, primarily through automated processing, to keep you informed by e-mail about us and our products, services, promotions, as well as charity and cultural initiatives and/or social events organized or sponsored by Simone Cosac Profumi.
How We Share Personal Data
Your personal data will be processed by our authorized staff, mainly in the marketing department. This may include persons engaged to operate with these marketing communications.
We will not pass your personal data to third parties for direct marketing purposes or selling your information. However, we may need to share your contact and identification details within the Simone Cosac Profumi and with our service providers (e.g. technical service providers) acting as our data processors, or events sponsored by Simone Cosac Profumi, if so required to enable you receiving our communications as set out in this section.
How You Can Opt-Out From Receiving Our Marketing Communications
At any time, you can tell us that you do not want us to use your details for the purposes of marketing, by writing to us.
You can also opt-out from all future communications from us by using the unsubscribe link from any of our email communications. If you have registered your account on the Website, you may still be able to use it.
C – REGISTERING YOUR ACCOUNT
This section clarifies what information we may collect when you create your account on our Website, and how we process such information.
You may create your own account on the Website to use or facilitate the use of some of the services available on the Website. Creating your account is not mandatory and, if you do so, you are allowed at any time to cancel your account.
Source of Personal Data and Mandatory Information
When you create your own account on the Website you will provide us your contact and identification details. You acknowledge that some of the information that you are asked to provide to complete the registration process is essential to complete the process and that failure or refusal to provide accurate information will prevent us to satisfy your request.
Additional information are optional and, if you provide it, we may use it to prevent inconveniences related to homonymy or to send you a special thought on your birthday.
You also acknowledge that, when you use some of the services provided on the Website, we will collect additional information connected to your online activity on the Website, e.g. products placed in your shopping basket and not deleted before leaving our Website, or your preferences in the use of the Website as available through its functionalities.
Please ensure that your data is accurate and, in case of any change, please amend your information online, if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
We will not use this information for purposes other than providing you the services connected with your account, which may include specific services related to your possible online purchases, unless you opt-in to our use of your personal data also for enhancing your shopping experience online. We may then combine your personal data related to your account with other information collected in several circumstances and use them as described in the Relational Marketing Activities.
Your personal data will be stored and used, primarily through automated processing.
How We Share Personal Data
Your personal data will be processed by our authorized staff. This may include persons engaged to operate with the management of your account.
We will not pass your personal data to third parties for direct marketing purposes and we do not sell your information. However, we may need to share your contact and identification details within Simone Cosac Profumi and with our service providers acting as our data processors upon instructions of Simone Cosac, or with other third parties if so required to manage your account and your choices about processing of your personal data and for storing and retain data according to Simone Cosac Profumi retention policies.
D – ONLINE PURCHASES
This section clarifies what information we may collect when you use our online shop, whether or not you are logged as registered user of our Website, and how we process such information.
When using our online shop you can access the service either as registered user or Registering Your Account or as a ‘guest’.
Important notice about the Controller
Source of Personal Data and Mandatory Information
When you use our online shop you provide the Vendor your physical, phone and electronic contacts, identification details, financial information (e.g. credit card details). In some jurisdictions the Vendor may be required by local laws to collect more information, e.g. your ID number; when this is required you will be informed that providing of this information is mandatory to proceed with your purchase. Failure or refusal to provide accurate information when mandatory will result in the canceling of any pending order or the inability to process your request.
You acknowledge that some of the information that you are asked to provide to complete the registration process is essential to complete the process and that failure or refusal to provide accurate information will prevent the Vendor to satisfy your request. In particular, essential information is properly marked as such on the Website. You may choose not to provide the Vendor with optional information and still continue to successfully use and purchase from the Website.
Please ensure that your data is accurate and, in case of any change, to the personal data that you have passed the Vendor, please amend your information online, if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
This information will not be used for purposes other than (i) to offer and manage the online operations for your submission of the order; (ii) to verify that the information provided for the transaction is complete, valid, correct, and clear of fraudulent markers; (iii) to process your order, and to deliver the products; (iv) to provide you any customer care related service, including returns or repairs; (v) to contact you, including communications by email, for any issue related to the management of our order or of your subsequent order-related requests; (vi) to comply with mandatory accounting and tax requirements and other mandatory applicable legislations or the legitimate order of competent authorities.
If you opt-in to our use of your personal data also for enhancing your shopping experience online, we may then combine your personal data – especially your purchase history and information related to your interactions with us (no financial information will be used for this additional and optional purpose).
Your personal data will be stored in secure database on Simone Cosac Profumi server or on servers of our trusted service providers (e.g. hosting providers) acting as data processor and mainly through automated processing. Your personal data may be also used for statistical and market analysis, and may be processed in an aggregate form.
How We Share Personal Data
Your personal data will be processed by the authorized staff of the Vendor handling the online orders.
Some of the processing operations related to the online purchases are provided by Vendor’s trusted based in Italy or in other countries, within or outside the European Union, including entities within Simone Cosac Profumi supporting and technically operating the Website, shipping agents, entities providing services of data entry, banking and credit verification entities, consultants.
The Vendor will not pass your personal data to third parties for marketing purposes or sell your information. However, we may need to share your contact and identification details with technical service providers acting as our data processors.
If you opt-in to be registered in the Simone Cosac Profumi Database, your personal data will be made available to Simone Cosac Profumi and processed also according to section E below.
E – RELATIONAL MARKETING ACTIVITIES
This section clarifies what information we may collect, and how we process such information, when you voluntary register to our relational marketing customer database (‘Simone Cosac Profumi Customer Database’).
It is of primary interest for Simone Cosac Profumi to constantly improve the service provided by its staff and anticipate your needs and expectations on our products and services in a way which is increasingly tailored and efficient. This goal changes constantly depending on the needs and expectations of the market and the different types of Simone Cosac Profumi customers. Thus it is important for Simone Cosac Profumi to find out more about its customers, by analyzing data related to their preferences for certain categories of products (either purchased or of interest), the frequency of your visits at our online shops or your requests concerning the purchased items.
Registration to the Simone Cosac Profumi Customer Database is entirely optional; if you register to our database you can opt-in to have your customer profile being analyzed by Simone Cosac Profumi and benefit of our ongoing enhancing services AND/OR to receive our marketing communications, either tailored or not, and to benefit of specific customer services.
At any time, you can tell us that you do not longer want us to use your details for profiling and/or marketing purposes by writing to us. If you have registered your account on the Website, you may still be able to use it.
Source of Personal Data and Optional Mandatory Information
If you choose to register with our Simone Cosac Profumi Customer Database online, by actively selecting to agree to our analysis of your data and, if applicable, to our tailored marketing activities, your personal data collected in relation to your use of our services on the Website, and/or when interacting with us in occasion of any event of Simone Cosac Profumi, will be used by Simone Cosac for the purposes described below.
Should we carry out any specific campaign or survey to learn more about you and your lifestyle for the purposes below, it is at your sole discretion to pass us your additional information. This will help us to offer you a more and more comfortable shopping experience and, if you decide not to provide us such information, you will be able to continue to benefit of all our services.
How We Use Personal Data
According to our preferences, we will use your personal data:
(i) to analyze your preferences and habits and to anticipate your needs based on our analysis of your profile.
We may then combine your personal data – especially your preferences, interests, purchase history, personal relationship – collected in different circumstances, e.g. online when you use our services or browse our Website, when you purchase our products on the Website, when participating to our events and initiatives, or being in touch with our staff to analyze your behaviour, preferences and trends and to serve you more tailored assistance. Your data are constantly enriched with information collected during the time.
(ii) to offer you our marketing services including
- to send you – by e-mail, postal mail, telephone and/or through other online channels (e.g. social media), based on your choices – our marketing communications about us and our products, services, promotions, as well as charity and cultural initiatives and/or social events organized or sponsored by Simone Cosac Profumi, and to contact you for customer satisfactions purposes.
- if you have opted-in to have your customer profile being analyzed by Simone Cosac Profumi, we may send you communications tailored to what we believe may be of interest to you and to benefit of a more personalized sale service.
Data may be aggregated with other information related individually to you or to other customers with similar profiles and be used for statistics.
Who Can Access Your Personal Data
Access to the Simone Cosac Profumi Customer Database is allowed exclusively to authorized staff of Simone Cosac Profumi, mainly the staff in charge to the relational marketing, and of the other Simone Cosac Profumi entities responsible to handle the database, analyze the data and execute the Simone Cosac Profumi relational marketing strategies. Those entities operate as Simone Cosac Profumi’s processors.
By opting-in to be registered into the Simone Cosac Profumi Customer Database you acknowledge that certain details of your personal data may be accessed, for the purposes set out above under this section E.
How We Share Personal Data
We may share you information, mainly for the delivery of our marketing communications, to Simone Cosac Profumi or to our trusted service providers (e.g. providers of emailing and postal mail services in Italy or in other countries, within or outside the European Union).
We will retain your personal data related to your profile for the maximum period allowed by the applicable laws; upon expiring of that retention period your profiling data will be automatically deleted or made anonymous and used in such a way that is no longer possible to identify you match such information with your identification data.
CONTACT US – EXERCISE YOUR RIGHTS
The legislation (including article 7 of the Italian Data Protection Code) protects your rights: you are entitled to ask us if we hold your data, what details of yours we hold, where we have collected them, how and why we hold or process them, to whom we have disclosed or may disclose them and details of the controller and/or of its processors. If you are able to establish that your data is not accurate, complete and up-to-date, Simone Cosac Profumi must take reasonable steps to correct the data. You are also entitled to ask us to delete, anonymize or block the processing of your data in case of unlawful processing and, under certain legitimate circumstances (e.g. for relational marketing activities), you can also ask to stop processing your data, including opting, free of charge, from any of our targeting activities if you ever opted-in.
If you have subscribed or opted-in to receive our marketing communications you can opt-out at any time, free of charge, requesting the deletion of your data from the mailing list by following the unsubscribe link that you will find in any electronic communication or by writing to firstname.lastname@example.org
Cookies and Other Technology Policy
What is a cookie?
Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the site, then we know that the cookie information relates to you.
What is the scope of Cookies?
Cookies are usedgenerallyfor different purposes, such as letting the user navigate between pages efficiently, implementing the user’s preferences and generally improving their browsing experience, by customizing the website according to their navigation and user profile. They can also help ensure that the adverts that the user sees online are more relevant to them and their interests.
What cookies do we use?
Our website uses several type of cookies for different purposes as better explained below in section 4 “Categories of cookies on Simone Cosac Profumi.com”.
- In particular we use:
- Session cookies, which only last for the duration of a browsing session. They are usually used to facilitate the access to the services on our website, to authenticate you when you are a registered member, and to remember what a user has put in their shopping basket, and
- Persistent cookies, which last for more than one visit. They are used to remember a user’s preferences and actions within the website. In this case, when a user returns to our website, or visits sites that use the same cookies, the site reads the cookies and identifies the user’s browser.
- Among these cookies it is possible to refer to:
- First party cookies, which are supplied by the website you are visiting. First party cookies can be either session or permanent cookies.
- Third party cookies, which are meant to collect data on an anonymous way. Other third party cookies are meant to track our visitors’ response to our online promotional activities. This technology uses information about your visits to our website and third parties’ sites on which we advertise, to deliver relevant advertisements. Also third party cookies can be either session or permanent cookies.
- In particular we use:
Categories of Cookies on Simone Cosac Profumi .com site
The type of cookie used on our website can fall under one of the categories below.
A – Technical Cookies
Based on the Guidelines of the Italian Data Protection Authority (Garante) on simplification of procedure to release the data protection notice and to collect the consent for cookies (dated 8 May 2014) technical cookies include navigation or session cookies, cookies analytics and functionality cookies. We do not need to seek your consent to use these cookies.
A.1: Navigation or Session Cookies
These cookies are strictly necessary session cookies essential to enable you to move around the website and use its essential features, such as accessing secure areas of the website. These cookies include session authentication cookies. Without these cookies, necessary services such as shopping baskets or e-billing cannot be provided.
We are able to identify you as being logged in to Simone Cosac Profumi.com and to ensure that you are able to access the appropriate features on our site.
If you choose to disable these cookies, you will be unable to use our site for ordering our products, but only for browsing.
We also use a cookie to track that you have been informed of our use of profiling cookies and consented (if so) to it.
These cookies are also known as performance cookies and collect information about how you use our website, so that we can improve the quality of our site and services. All the information that these cookies collect is aggregated and therefore they do not collect personal identification information. These types of cookies may be first party or third party.
These cookies include analytics that allow us to obtain statistics about website access and browsing, monitor which website our users arrive from, help us improve the site by measuring usage information and any errors which occur during our users browsing experience, as well as the effectiveness of advertising campaigns, using aggregated information.
A.3: Functionality Cookies
Functionality cookies allow the website to remember your online settings (such as your user name, language or location) and provide enhanced, more personalised features. These cookies can also be used to remember changes you made to text size, fonts and other parts of web page that you can customize. They may also be used to provide services you have asked for or to prevent you from receiving services you have already refused. These types of cookies may be first party or third party. They can be session or permanent.
When you choose functionalities and services, you agree to our use of the related functionality cookie.
B – Profiling Cookies
These cookies, that include advertising and targeting cookies, are used by Simone Cosac Profumi, our advertising providers to offer you a customised browsing experience by delivering you advertisements that are relevant to you and your interests on third party websites. Cookies are used to identify your preferences and analyse your online interactions and transactions with us. This information is exclusively for the benefit of Simone Cosac Profumi and will not be shared with any third party, except with Simone Cosac Profumi service providers for the purpose of processing it on our behalf.
How to Manage Your Cookie Preferences
Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies/pixel tags, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to have it notify you when you receive cookies/pixel tags, or how to disable cookies/pixel tags altogether.
Below are pages describing these settings in more detail for each browser:
If you use multiple browsers (e.g. Google Chrome, Firefox, etc) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g. from work and at home), then you will need to set your preferences on each browser on each device.
Please note that if you disable completely cookies from the browser, then it is possible that some parts of our website will not function properly.
How to disable third party cookies and advertising or targeting cookies from Simone Cosac Profumi .com site
You may learn how to disable third party cookies and advertising cookies on your computer by checking http://youronlinechoices.com/